Guide for ordering
- We prefer website or e-mail orders.
- We require your contact information. We are unable to process an order if we do not have your full coordinates, including your name, affiliation, direct phone number and e-mail address.
- For customers within the EU, we need your institute VAT number.
- A Purchase Order is useful but not obligatory for most strains.
- All orders are acknowledged by e-mail.
- Shipping policy and charges are found in "Prices and Transport".
- Information regarding payments is found in "Payment" .
- No orders will be sent to private addresses.
- Only Risk Group 1 organisms will be sent to schools (Gymnasium).
- Please inform us if your country has any import restrictions or regulations.
- Orders of restricted strains (#) will not be processed without a prior dialog.
Please read our disclaimer: Ordering strains implies acceptance of the CCUG policy .