Guide for ordering
- We prefer website or email orders.
- We require your contact information. We are unable to process an order if we do not have your full coordinates, including your name, direct (professional) phone number and e-mail address.
- For customers within the EU, we need your institute VAT number.
- A Purchase Order is useful but not obligatory for most strains.
- All orders are acknowledged by e-mail.
- Shipping policy and charges are found on other pages in our site ( Prices ).
- Information regarding payments is found in Payment page ( Payment ).
- No orders will be sent to private addresses.
- Only Risk Group 1 organisms will be sent to schools (Gymnasium).
- Please inform us if your country has any import restrictions or regulations for the strains you wish to order.
- Orders of restricted strains (marked with #) will not be processed without a prior dialog with us.